Privacy Policy

1. Introduction

Welcome to Padmashali Connect (“Platform”, “we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or mobile application.

By using the Platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you register or use the Platform, we may collect:

  • Name
  • Mobile number
  • Email address (optional)
  • Gender
  • Date of birth
  • Location (city/state)
  • Profile details (education, occupation, etc.)
  • Photos uploaded by you

2.2 Sensitive Profile Information

You may choose to provide:

  • Family details
  • Horoscope details (rashi, nakshatra, etc.)
  • Personal preferences

This information is shared only based on your actions (e.g., unlocking full profile).

2.3 Automatically Collected Information

  • Device information
  • IP address
  • Browser type
  • Usage activity (pages visited, actions taken)

2.4 OTP Verification Data

  • We collect and process your mobile number for OTP-based authentication.
  • We do not store OTPs permanently.

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Display your profile to relevant users
  • Enable profile sharing via secure links
  • Allow users to view profiles after OTP verification
  • Provide contact access after required steps
  • Improve platform functionality and user experience
  • Prevent fraud and misuse

4. Profile Visibility & Control

  • Your profile is visible to others only if:
    • Minimum profile completion is met, and
    • At least one photo is uploaded
  • You control what information is shared through:
    • Profile settings
    • Share link controls

5. Share Profile Feature

  • You can generate a private shareable link to your profile.
  • Anyone with the link can:
    • Preview your profile
    • View full details after OTP verification
  • Contact details are shared only after:
    • User verification, and
    • Completion of required steps
  • You may revoke or disable the link at any time.

6. Contact Details Protection

  • Your contact details are not publicly visible.
  • They are shared only when:
    • A user unlocks access (free or paid), and
    • Completes required steps
  • We discourage misuse of contact information and may take action on violations.

7. Agent-Managed Profiles

  • Some profiles may be created by agents.
  • In such cases:
    • Contact may be routed to the agent
    • Users interact with agents at their discretion

We are not responsible for agreements made outside the Platform.

8. Data Sharing

We do not sell your personal data.

  • With other users (based on your actions)
  • With service providers (OTP, hosting, analytics)
  • If required by law or legal process

We may share information in the situations listed above.

9. Data Security

We implement reasonable measures to protect your data, including:

  • Secure authentication (OTP-based login)
  • Access controls
  • Data protection practices

However, no system is 100% secure.

10. Data Retention

  • We retain your data as long as your account is active.
  • You may request deletion of your account and data.
  • Some data may be retained for legal or security purposes.

11. Your Rights

You can:

  • Update your profile information
  • Control visibility of your profile
  • Request account deletion
  • Contact us for data-related queries

12. Cookies & Tracking

We may use cookies or similar technologies to:

  • Improve user experience
  • Analyze usage
  • Maintain session

You can control cookies through browser settings.

13. Children’s Privacy

  • The Platform is intended only for users 18 years and above.
  • We do not knowingly collect data from minors.

14. Changes to Privacy Policy

  • We may update this Privacy Policy from time to time.
  • Continued use of the Platform means you accept the updated policy.

15. No Refund Policy

As per our company policy, once a service is purchased, it is non-refundable. No refunds will be issued under any circumstances for these offerings.

16. Contact Us

Manchi Manjulaben Keshubhai

  • 18, Gurukrupa Nilaya, Aveni Shrengeri Nagar, Hulimavu, Bangalore 560068
  • Mobile: 9687259523
  • Email: padmashaliconnect17@gmail.com